Shipping Policy

At Nestand Nook, we are committed to providing a straightforward and reliable shipping experience. This Shipping Policy explains where we ship, how orders are processed, applicable shipping costs, estimated delivery times, and how tracking information is provided.

Shipping Destinations

We currently ship orders throughout the United States.

At this time, we do not offer standard shipping to destinations outside the United States.

Shipping availability may vary for certain locations or products where applicable. If a particular product has specific shipping restrictions, those restrictions will be communicated on the applicable product page or during checkout.

Shipping Cost

Standard Shipping: FREE

We currently offer free standard shipping on eligible orders shipped within the United States.

There are no separate standard shipping charges added at checkout for eligible orders.

If any product-specific shipping charges or restrictions apply, they will be clearly displayed before you complete your purchase.

Order Processing

Orders are typically processed within:

1–2 business days

Processing begins after an order has been successfully placed and payment has been confirmed.

Our standard business days are:

Monday – Friday

Saturday and Sunday: Closed

Orders placed on weekends or outside our regular business days will generally begin processing on the next business day.

Processing time refers to the time required to prepare an order for shipment before it is handed over to the shipping carrier.

Order Cut-Off Time

We do not currently advertise a specific daily order cut-off time.

Orders are processed according to our standard 1–2 business day processing timeframe.

This approach is also reflected in our Merchant Center shipping configuration.

Shipping Method

Standard Shipping

Shipping Cost: $0.00
Processing Time: 1–2 business days
Transit Time: 3–5 business days
Estimated Total Delivery Time: 4–7 business days

Transit time begins after the order has been processed and handed over to the shipping carrier.

The estimated total delivery timeframe combines the processing period and estimated carrier transit time.

Estimated Delivery Times

Our standard estimated delivery timeframe is:

4–7 business days

This estimate includes:

1–2 business days for order processing
3–5 business days for shipping transit

Delivery estimates are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, holidays, weather conditions, or other circumstances outside our reasonable control.

Tracking Information

Once your order has been shipped, we may provide tracking information to the email address associated with your order.

Tracking information allows you to monitor your shipment’s progress through the applicable shipping carrier.

Please note that tracking information may take some time to become active after the package has been handed over to the carrier.

If you have not received tracking information after your order has been shipped, please contact us at support@nestandnook.site.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

Full name
Street address
Apartment, suite, or unit number, if applicable
City
State
ZIP code

Nestand Nook may not be responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@nestandnook.site.

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delayed Shipments

Delivery times provided on our website are estimates.

Shipments may occasionally take longer than expected due to circumstances such as:

Carrier delays
Severe weather
Holidays
High shipping volumes
Transportation disruptions
Incorrect or incomplete shipping information
Other circumstances outside our reasonable control

If your shipment appears significantly delayed, please contact us at support@nestandnook.site and we will assist you in reviewing the shipment status.

Lost or Missing Packages

If tracking information indicates that a package has been delivered but you cannot locate it, please first check around the delivery location and with other members of your household or building where applicable.

You may also contact the shipping carrier for additional delivery information.

If you believe your package has been lost or stolen, please contact us at support@nestandnook.site. We will assist you in contacting the shipping carrier and, where applicable, filing a claim.

For packages confirmed as delivered to the shipping address provided at checkout, our ability to recover or replace the package may depend on the circumstances and the carrier’s investigation.

Damaged Packages

If your order arrives visibly damaged, please contact us at support@nestandnook.site as soon as possible.

We may request photographs of the package and/or product to help us evaluate the issue and determine the appropriate resolution.

For information about returns, replacements, and refunds for damaged or defective products, please review our Return & Refund Policy.

Order Changes and Cancellations

If you need to make a change to your order or request a cancellation, contact us as soon as possible at support@nestandnook.site

We will make reasonable efforts to accommodate requests received before an order has been processed or shipped.

Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

If an order cannot be cancelled after processing or shipment, you may need to follow the applicable procedure described in our Return & Refund Policy.

Shipping and Returns

Shipping terms and return terms are separate.

For information about eligibility for returns, return shipping costs, restocking fees, refunds, damaged or defective products, and other return requirements, please review our Return & Refund Policy.

Shipping Information at Checkout

The applicable shipping method and any applicable shipping charges will be displayed during the checkout process before you complete your purchase.

For standard U.S. shipping, our current shipping cost is $0.00.

We aim to keep the shipping information displayed on our website consistent with the shipping information configured in Google Merchant Center.

Google recommends keeping shipping costs and delivery times accurate and up to date because these details are used in Shopping ads and free product listings. (Google Help)

Business Information

Business Name: Nestand Nook

Email: support@nestandnook.site

Business Address: Seagram Building, 375 Park Avenue, New York, NY 10152, United States

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM Mountain Time (MT)

Saturday: Closed

Sunday: Closed

Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Email: support@nestandnook.site

You can also visit our Contact Us.